Questions and Answers

Our reservation system allows you to partially customize the reservation form according to your taste, so that it also fits in the design of your website.

For each of your services, you can determine the amount you require from the contractor in advance. It can be the full amount for the service or only a part of it.

If the customer books an appointment for such a service with a payment obligation, he will be redirected to the payment gateway when booking. After payment, his reservation will be confirmed. The customer will have 30 minutes to pay. During this time, his appointment will remain occupied. However, if payment is not made within 30 minutes, the reservation will be canceled and the date will be freed up for next customer.

After the end of the month, you will be sent a bill. Payments will be made to your account once a month. Always for the previous month. You will be able to see all transactions in the administration interface.

The payment mediation fee is 2.8% of the total payment amount + 0.30 €.

The minimum payment amount is 5.00 €.

After making the reservation, your customer will receive a confirmation email. The email will contain all important information regarding the reservation, such as place, date and time. In addition, the email will also contain a quick link to save the date in the Google or Apple calendar.

SMS notifications can be activated and set in the administration interface. Your customers or employees will subsequently receive SMS notifications about the upcoming date of the reservation, the creation of the reservation, or the cancellation of the reservation. You can also set the text and timing of the message.

To send SMS notifications, you first need to top up credit in your Booqme account in the Overview section. The minimum credit top-up amount is €5. The price of one SMS is €0.07. Every 70 characters counts as one message.

SMS notifications can only be sent to phone numbers in the following countries:

Belgium, Bosnia and Herzegovina, Bulgaria, Cyprus, Czech Republic, Montenegro, Denmark, Estonia, Finland, France, Greece, Netherlands, Croatia, Ireland, Liechtenstein, Lithuania, Latvia, Luxembourg , Macedonia, Hungary, Malta, Monaco, Germany, Norway, Poland, Portugal, Austria, Romania, Slovakia, Slovenia, Serbia, Spain, Switzerland, Sweden, Italy, Ukraine, Vatican and Great Britain

The price for all these countries is the same, 0.07 € per message. Every 70 characters counts as 1 SMS message.

Yes. The starter package will always be free for you. You will be able to create 100 bookings per month.

Our reservation system works as a web application. So you don't have to download or install any application on your phone. However, you can add it to your desktop so you don't have to enter the web address every time.

Detailed instructions can be found on our blog: How to add booqme application to mobile phone desktop?